What Is The System? How Does It Work?
The “email” system in federal prison functions through the federal prison operating system called TRULINCS, and is only available on computer systems in dedicated rooms set up in each housing unit.
As it currently stands, this system cannot be accessed through the SCORE-7c tablets that can be purchased by inmates through the commissary.
Most inmates can use this messaging system, but some offenses will make an inmate ineligible. These include sex offenses, computer hacking criminal offenses, and similar crimes. They will first have to go through the administrative remedy process and talk to their case manager, the case manager coordinator, and perhaps even the warden to get their email privileges restored.
The messaging system costs five cents per minute to use while logged in. For that reason, we often advise inmates to write letters out in long-hang form before writing messages on the computer. That way, you aren’t wasting money sitting there thinking about what you want to write.
For whatever reason, the outside-facing system that your loved ones use to reply to inmate messages is called CORRLINKS. Why they have different names is one of the BOP’s biggest mysteries.
To correspond with an inmate, you will need to use corrlinks.com, or download the CORRLINKS app. Using the app requires you to purchase premium access for $6 a year, which can be purchased at corrlinks.com. The app lets you respond to messages the same way as the browser version.
If you have questions about this system and everything else you need to expect during federal incarceration, reach out on our website, or call one of our consulting representatives.